Delivery and Return Policy for Nibhis Satva Ecommerce
Thank you for choosing Nibhis Satva Ecommerce. We want to make sure you have a seamless shopping experience, and we are here to assist you with our delivery and return policies.
Delivery Policy:
1. Order Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. Our team works diligently to ensure that your items are packed securely and ready for shipment.
2. Shipping Partners: We have partnered with Shiprocket, a reliable logistics provider, to ensure the timely and secure delivery of your purchases. Our collaboration allows us to offer nationwide coverage and deliver your orders with care.
3. Shipping Rates: Shipping rates are calculated based on the weight of your order, destination, and the selected shipping method. You can view the shipping costs during the checkout process before finalizing your purchase.
4. Estimated Delivery Time: The estimated delivery time is provided during the checkout process based on your location and the shipping method chosen. While we strive to meet these estimates, please note that unforeseen circumstances may cause delays.
5. Tracking Information: Once your order has been dispatched, you will receive a confirmation email containing the tracking information. You can track your shipment in real-time through the Shiprocket platform or the provided tracking link.
6. Shipping Destinations: We currently offer shipping services within India. Unfortunately, we do not provide international shipping at this time.
7. Delivery Time: Expectable standard delivery time of 7-8 Days and 1 to 2 Days for within city 45 KM from the store address.
Return Policy:
As of now, Nibhis Satva Ecommerce does not accept returns from the general public. All sales are considered final.
Exceptions: Returns will only be accepted in the case of damaged or defective products. If you receive a damaged or defective item, please contact our customer support team at info@nibhissatva.com within 7 days of receiving the order. We will work with you to arrange for a replacement or a refund.
Contact Us: If you have any questions or concerns regarding your order, our delivery, or return policies, please feel free to reach out to our customer support team at info@nibhissatva.com. We are here to assist you.
Thank you for choosing Nibhis Satva Ecommerce. We appreciate your understanding of our policies, and we are committed to providing you with high-quality products and reliable services.